Frequently Asked Questions
WHERE IS YOUR THEATRE LOCATED?
The Oh Canada Eh? Dinner Show is proud to be opening in Ottawa, Ontario Canada! Located in The RA Centre (West Wing-Clark Hall), 2451 Riverside Dr, Ottawa, Ontario only 15 minutes from downtown Ottawa. In addition to this new Ottawa location, The Oh Canada Eh? Dinner Show continues to perform in it's original home in Niagara Falls, Ontario Canada!
IS THE OH CANADA EH? DINNER SHOW APPROPRIATE FOR CHILDREN?
Yes! The OH CANADA EH? DINNER SHOW provides family-friendly entertainment. This show can be enjoyed by all ages. The entire show is "squeaky clean" and every member of your family will enjoy the show - even teenagers!
WHAT IS THE MENU?
Our meals are served family style so guests can help themselves to what they like and have seconds of their favourites. Our meal starts with French Canadian Pea Soup, garden salad, fresh bread, lightly battered and fried Atlantic haddock, roasted chicken, grade 'EH' roast beef, roasted potatoes, medley of vegetables and maple chocolate cake for dessert. Please note that our menu is subject to change at any time.
DO YOU OFFER A CHILDREN'S MENU?
We usually find that children love choosing what they would like to eat from our five-course, family-style menu. We are also happy to provide children under 12 years of age with a side of macaroni and cheese. This is provided at no additional cost and children are still able to help themselves to any other menu items they would like to try. Please notify our box office at the time of your ticket purchase if you would like this option to be added to the meal for the children in your party. Our theatre does require up to 24 hours notice to accommodate specialty meal requirements.
ARE YOU ABLE TO PREPARE A MEAL TO ACCOMMODATE MY FOOD ALLERGY?
Although we are not a full-service restaurant and we do serve a set menu every night, we do our best to cater to the needs of those guests with allergies or special dietary concerns and/or beliefs. Please be sure to advise us at the time you make your reservation as many of our menu modifications must be made prior to your arrival. We do offer vegetarian, vegan and gluten-free and other specialty menu options with at least 24 hours notice.
WHAT TIME SHOULD I BE THERE?
Guests attending evening performances of the Oh Canada Eh? Dinner Show should arrive to the theatre for 6:30pm. Show-only ticket holders should arrive to the theatre for 6:45pm.
Guests attending matinee lunch & show performances of the Oh Canada Eh? Dinner Show should arrive to the theatre for 12:00pm. Show-only ticket holders should arrive to the theatre for 12:15pm.
The doors to the theatre will open 15 minutes prior to your scheduled arrival time. All seats are pre-assigned, so there is no need to arrive early.
IS THE TIP INCLUDED IN THE TICKET PRICE?
Gratuities are not included for any retail ticket purchases. Your ticket purchase includes dinner, show, HST tax, and ticket processing fees. Staff gratuities are not included and will be at the discretion of each guest on the night of the performance.
DO YOU CHARGE A DMF OR TOURISM TAX?
Our theatre does not charge any additional/optional taxes, other than the 13% HST tax which must be charged by law within the province of Ontario. A Ticket Processing Fee of $3.95 is charged on each seat as our theatre uses a third party ticket management system. Like most concerts, theatres and event locations, our theatre charges this processing fee on a per ticket basis. This fee is charged when purchasing tickets online, by phone or in person at our box office.
WHEN VISITING THIS ATTRACTION, WHAT IS THE DRESS CODE?
Come casual and come hungry!
ARE CAMERAS AND VIDEO CAMERAS ALLOWED DURING YOUR SHOW
When visiting a performance of the OH CANADA EH? DINNER SHOW, the taking of photographs is permitted. We want you to be able to share your memories with your family and friends. You can also share your photos with us on our Facebook page! For the safety of our performers, and due to copyright laws, flash photography, videography and other recordings are not permitted.
DO WE NEED TO PURCHASE OUR TICKETS IN ADVANCE?
We suggest that you purchase your tickets as soon as possible. Many performance dates sell out in advance and seating location is based upon the date you purchased your ticket.
WHAT IS THE CANCELLATION POLICY?
Like most concert and theatre productions, our tickets are considered a non-refundable purchase and cannot be changed or modified once payment has been processed. Please ensure that the number of tickets, show date, pricing and seating location is correct prior to purchasing your tickets.
ARE YOUR TICKET PRICES LISTED IN CANADIAN OR US DOLLARS?
The Oh Canada Eh? Dinner Show is 100% Canadian! This includes our show's music, characters and menu. Keeping with the theme, all of our prices are also quoted in Canadian Dollars. When purchasing tickets, your credit card will be charged in Canadian Dollars for the price quoted and your credit card company will process the order and convert it into your domestic currency based on their applicable exchange rates. Any other currencies listed when purchasing your tickets online are an approximation only. We are not responsible for credit card foreign exchange rates or any additional fees for foreign currency conversion which may be charged by your specific credit card company.
IS YOUR THEATRE ACCESSIBLE?
We are happy to offer accessible seating throughout our showroom. Limited accessible seating is available in all three of our theatre's seating sections. Please advise the box office upon booking should you or anyone in your party require accessible seating. Our theatre also offers limited accessible parking and accessible washroom facilities.
IS IT ASSIGNED SEATING?
There are three sections of seating to choose from when you make your dinner and show ticket purchase. Seating is then assigned in each section by priority of when you purchased your tickets. Remember we have guests who purchase tickets months in advance. All SHOW-ONLY tickets are general admission and are located around the perimeter of the room.